AI receptionist for IT service providers
The AI receptionist for IT service providers
Takes urgent support calls after hours, opens tickets, pages the on-call engineer and keeps clients updated until it's fixed.
From $19 a month after the trial. No setup fee. Cancel any time.
What Neria handles for IT service providers
Set up with your services, prices, hours and rules on a kickoff call. When something needs a person, Neria hands it to your team.
- Takes urgent support calls after hours
- Opens tickets with the details your team needs
- Pages the on-call engineer for priority issues
- Keeps clients updated until it's fixed
- Qualifies new-business inquiries and books discovery calls
Three plans, one team of agents
Every plan answers in English and Spanish, on the phone and on your website. Prices grow with your call volume.
Essentials
From $19/mo
Receptionist. Answers every call, books appointments and takes messages.
Growth
From $119/mo
Receptionist and Sales. Adds lead follow-up by phone, text and email.
Complete
From $319/mo
Receptionist, Sales and Support. Looks after existing clients.
Questions from IT service providers
Can Neria open tickets in our system?
We connect the tools you already use on your kickoff call. Neria opens tickets with the caller's details and the problem in their words.
How does escalation work?
You set the rules: which issues are urgent and who's on call. Neria pages that person and tells the caller what happens next.
How much does Neria cost?
Essentials starts at $19 a month, Growth at $119 and Complete at $319. Prices grow with your call volume. Your first 7 days are free, there's no setup fee, and paying yearly gets you 2 months free.
Will callers know they're talking to AI?
Neria speaks in a natural voice, in your business's name. If a caller asks for a person, Neria hands the call to your team.
How long does setup take?
You pick a plan, then we set up your number and connect your tools on a kickoff call. The Neria team does the setup.
Is there a contract?
No. Monthly plans can be cancelled any time.
Other industries
- Med spas and wellness clinics
- Dental offices and clinics
- Home service businesses
- Law firms
- Accounting and tax firms
- Real estate agents and brokerages
- Salons, barbershops and studios
- Veterinary clinics and animal hospitals
- Auto repair shops
- Restaurants
- Gyms and fitness studios
- Hotels, inns and resorts
- Property management companies
- Insurance agencies
- Schools, tutoring and training providers
- Chiropractic and physical therapy clinics
- Cleaning services
- Pet grooming and boarding
- Childcare and daycare centers
- Car dealerships
- Travel agencies
- Event venues
- Roofing and solar companies
- Government and public services
- Website chat
Every call answered. Every client booked.
Try Neria free for 7 days. Talk to sales at .
Start your free trial