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AI receptionist for hotels and resorts

The AI receptionist for hotels and resorts

Answers availability questions around the clock, holds rooms and sends booking links, and handles guest requests.

From $19 a month after the trial. No setup fee. Cancel any time.

Sample call. Names and details are illustrative.

What Neria handles for hotels and resorts

Set up with your services, prices, hours and rules on a kickoff call. When something needs a person, Neria hands it to your team.

  • Answers availability and rate questions any hour
  • Takes booking requests and sends them to your reservation system or desk
  • Answers questions about amenities, parking, pets and check-in
  • Handles group and event inquiries
  • Answers guests in English and Spanish

Three plans, one team of agents

Every plan answers in English and Spanish, on the phone and on your website. Prices grow with your call volume.

Essentials

From $19/mo

Receptionist. Answers every call, books appointments and takes messages.

Growth

From $119/mo

Receptionist and Sales. Adds lead follow-up by phone, text and email.

Complete

From $319/mo

Receptionist, Sales and Support. Looks after existing clients.

Compare plans and call packs

Questions from hotels and resorts

Can Neria book rooms directly?

We connect your reservation tools on the kickoff call. Where that isn't possible, Neria captures the request and your desk confirms it.

What languages does it speak?

English and Spanish on every plan. French, Portuguese and others can be added for the guests you serve.

How much does Neria cost?

Essentials starts at $19 a month, Growth at $119 and Complete at $319. Prices grow with your call volume. Your first 7 days are free, there's no setup fee, and paying yearly gets you 2 months free.

Will callers know they're talking to AI?

Neria speaks in a natural voice, in your business's name. If a caller asks for a person, Neria hands the call to your team.

How long does setup take?

You pick a plan, then we set up your number and connect your tools on a kickoff call. The Neria team does the setup.

Is there a contract?

No. Monthly plans can be cancelled any time.

Every call answered. Every client booked.

Try Neria free for 7 days. Talk to sales at .

Start your free trial